Question 1

How does the process work?

Accepted Answer

It is our goal to provide the best service possible to our customers! If you are considering having some tree work done, simply either give us a call or fill out our online form to be scheduled at the next available time for a free estimate. A detailed quote will then be emailed to you after the estimate. If you choose to accept the quote, you will be scheduled for a job on the next available date!

Question 2

What services does your tree company provide?

Accepted Answer

Tree Fish Tree Service is a professional and reliable tree service provider dedicated to providing fin-tastic results at competitive prices. We offer a wide range of tree services such as tree trimming and removal, stump removal, emergency tree service, fertilization, land clearing, and more.

Question 3

Do I have to be present for the estimate or job?

Accepted Answer

It is very rare that you will have to be present for either an estimate or job. As long as the trees have been noted on your request and the crew has access to your property, the job can be completed!

Question 4

Will my insurance cover tree work?

Accepted Answer

This is a common question and the answer depends on your specific policy and the type of tree work you need done. Generally speaking, most homeowner's or renter's insurance policies do not cover tree trimming or removal unless it is necessary due to a storm or other natural disaster. However, it is best to check with your insurance provider directly as every policy is different.

Question 5

Do you have emergency services available?

Accepted Answer

Yes! We understand that emergency situations can arise unexpectedly, so we are equipped to handle these types of emergencies with our specialized team on standby 24/7.

Question 6

What type of payment do you accept?

Accepted Answer

We accept cash, credit cards, checks, and online payments through our secure payment portal. If you have any questions about payment options, please don't hesitate to call us directly.

Question 7

Do you carry liability insurance for tree work?

Accepted Answer

Yes! Tree Fish Tree Service carries both general liability and worker's compensation insurance, which covers any potential accidents or injury that may occur during the course of the job. We are committed to providing a safe and secure work environment for our employees and customers.

Question 8

How do I get proof of insurance?

Accepted Answer

Just send us an email at yourtreefish@gmail.com requesting a proof of insurance and we can send it to you!

Question 9

How much do your services cost?

Accepted Answer

The cost for each project will vary depending on the scope of work needed. Give us a call today to get your free estimate and find out how we can help you. Read this article for more information on the topic!

Question 10

Can you give me an estimate from pictures I send you?

Accepted Answer

It is very rare that pictures can give our estimators the full awareness of the situation that they require in order to do an estimate! Factors like equipment accessibility, rigging points, and road space all require an in person visit.

Question 11

Do you buy logs?

Accepted Answer

Unfortunately we do not pay for logs or wood of any kind, even if it comes from a job we are doing for you. The wood from a job is often disposed of in a way where it can be re-used as either mulch or firewood! We do not make any money from wood sales.

Question 12

Are there any discounts available if I hire multiple services from you?

Accepted Answer

Sometimes! If you choose two or more of our services for the same job site, we may be able to provide discounted rates. Contact us directly for more information about availability and pricing options or talk to your estimator on the day.

Question 13

Is my neighbor responsible if their tree's branches are over my property?

Accepted Answer

The answer to this question will depend on the particular circumstances at hand and the laws in your local area. Generally speaking, if a tree branch or its roots extend onto your property from a neighboring property, then the owner of the tree is responsible for any damages it may cause. Be sure to check with your local municipality for specific rules and regulations that apply to your area.  If you need help determining who is responsible, Tree Fish Tree Service can provide an assessment of the situation and make recommendations as needed. Get in touch with us today to learn more!

Question 14

Can I cut down the branches of my neighbor's tree if they are over my property?

Accepted Answer

Michigan case law states that you can trim tree branches that cross over the property line onto your property. However, you cannot trim past the property line onto the neighbor's side.

Question 15

Will you drop off chips at my home?

Accepted Answer

In rare circumstances we will drop off fresh chips to a home after the completion of a job. However, this can only be done in a situation where it is beneficial to the crew members at the job and we offer no guarantees on the quality of the chips.

Question 16

Is there anything I need to do before my appointment date?

Accepted Answer

Yes! To ensure the safety of everyone involved, please make sure to clear away any furniture or items near the tree. Doing this will also allow us to work more efficiently and provide better results.  If you have any questions, don’t hesitate to call us directly so that we can help you out. We look forward to hearing from you soon!

Question 17

Do you need a permit for tree work?

Accepted Answer

In some cases, you may need a permit from your local municipality before any major tree work is done. This includes trimming or removing trees in certain areas, such as historic districts, conservation areas, and shorelines. Be sure to check with your local municipality before proceeding with any tree work.

Frequently Asked Questions

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