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10 Questions You Should Ask Any Grand Rapids Tree Service Company Before Hiring Them

Are you in need of a Grand Rapids tree service company? A company that can take care of your tree-related needs and make your property look impeccably beautiful? If yes, then choosing the right company can be tricky, especially if you don't have any experience with hiring one. Making the wrong choice can lead to a disaster. Therefore, before signing any deals, make sure you have the right information about the company. This post will help you with that. Here are ten questions that you should ask any tree service company before hiring them.



Grand Rapids tree service worker watching a tree removal


Are You Insured?

You should always ask if the company is properly insured, this question is crucial. If the Grand Rapids tree service does not have insurance, then any damage caused to your property by them will make you responsible. Don't forget to ask for proof of insurance.  Any reputable tree service company will have no problem showing you their insurance coverage.


It's important to know how much insurance coverage a tree service company has. The amount of coverage can vary, but it's recommended that a company have at least $1 million in liability insurance. This will provide protection for you and your property in case of any accidents or damages during the tree service process. Additionally, some companies may also have worker's compensation insurance to cover their employees in case of any injuries on the job. It's always best to choose a company with adequate insurance coverage to ensure your peace of mind and avoid any potential financial liabilities.


Be sure to read our other articles on how tree service insurance works for more information!



A Grand Rapids tree service stacking logs on the bed of a truck


What Services Do You Offer?

Each tree service company provides slightly different services. Therefore, you should always ask about the specific services they offer. This will help you determine if they are a good fit for your needs.


Tree service companies can offer a wide range of services, depending on their expertise and equipment. Some common services include tree trimming, pruning, tree removal, stump grinding, arborist consultations, fertilization, and emergency tree care. Some companies may specialize in certain types of trees or specific tasks like lot clearing or landscaping. It's important to ask about the services offered so you can determine if they align with your needs and budget. Additionally, some companies may offer additional services such as tree pest control or disease management. Knowing the full range of services a company provides can help you make an informed decision when choosing a tree service provider.



A Grand Rapids tree service employee getting ready to cut down a tree


What is Your Experience Level?

You should ask the tree service company about their level of experience. The more experienced the company, the better the chances of the job being done right. You can also ask for their references to confirm their experience. Additionally, take a look at the company's public reviews listed on Google!


Entry-level workers typically have minimal training and may not have a lot of experience working with trees. They may be responsible for tasks such as basic tree trimming or debris cleanup. While they may be able to handle simple jobs, it is important for them to work under the supervision of more experienced team members.


Experienced arborists have several years of experience working with trees and have likely received formal training in this field. They are knowledgeable about different types of trees and know how to properly care for them. They can handle a wide range of tree services, from pruning and trimming to diagnosing and treating diseases.


Experienced equipment operators are crucial for any Grand Rapids tree service company. They have extensive experience operating heavy machinery such as cranes, skid steers, and wood chippers. These operators are responsible for safely removing large trees or debris from a property without causing damage to surrounding structures.



A Grand Rapids tree service employee leaving a clean job site


How Will You Handle The Clean-Up?

Another important question is how will the company handle the clean-up? You don't want a company that leaves your property littered with debris after they finish trimming or cutting down trees. Asking this question will help you avoid any unpleasant surprises after the job is finished.


You want to make sure that all debris will be removed from your property after the job is completed. This includes any branches, leaves, or other organic materials that may have fallen during the tree trimming or removal process.

Another important factor to consider is whether the company uses track mats to protect your lawn and property from damage caused by heavy equipment. Additionally, you may want to inquire about whether they use cranes to lift materials over the property, rather than dragging them across your yard.



A Grand Rapids tree service removing a tree with a crane


Who Will Be Doing The Work?

It's essential to ask who will be doing the work on your property. Sometimes less experienced workers are sent out to do the job, and this can increase the chances of things going wrong. If the company is using subcontractors, make sure you ask the same questions mentioned above.


Some tree companies may subcontract work to other companies when they are unable to handle a large job or if they lack the necessary equipment. This means that the workers who show up on your property may not be employees of the company you hired, and this can lead to issues with liability and insurance coverage.


In some cases, a company may have another branch of their company perform the work, but it's still important to ask about the experience and qualifications of the workers who will be on your property. It's also a good idea to inquire about liability insurance for both the subcontractors and any other company branches involved in the project.


Some Grand Rapids tree services have gotten in trouble for giving a quote under the name of one tree service and then having a subsidary company complete the work, leading to coverage issues and confusion.  It's important to do your research and ensure that the company you hire will be responsible for all aspects of the project.



A Grand Rapids tree service employee cleaning a job site with a mini skid steer


Do You Have A Safety Plan?

Safety is vital in the tree service industry. You need to make sure the company you choose has a good safety plan. The plan should cover the safety of their workers as well as the safety of your property.


This plan should include proper training for workers on how to handle equipment and follow safety protocols, as well as regular maintenance and inspection of machinery to ensure it is in good working condition. Every worker should also be equipped with the necessary safety gear, such as helmets, gloves, and harnesses.


A responsible tree company will prioritize safety at all times to protect both their workers and your property.  So, it's important to ask about their safety plan before hiring them for any tree services.  By choosing a company with a strong commitment to safety, you can have peace of mind knowing that your project will be completed with minimal risk.



Free quote being given by a Grand Rapids tree service


Can You Provide a Written Quote?

Make sure you get a written quote from the company before hiring them. This quote should include all the specific services they will provide and the cost associated with each of them.


Not having a written quote can cause confusion and disputes down the line. Without a clear understanding of the services to be provided and their associated costs, you may end up with unexpected charges or even legal issues if there are any misunderstandings between you and the company. It's always best to have everything in writing to avoid any potential problems.  So, before hiring a tree company, make sure to ask for a written quote and go over it carefully to ensure everything is clear and agreed upon. If there are any discrepancies, be sure to address them with the company before proceeding with the project.


Some tree companies in Grand Rapids have been known to charge hourly or emergency rates, which can end up being significantly higher than the excpected price. This is often due to unexpected delays or issues that arise during the project, leading to additional time and resources needed to complete the job.


How Will You Handle Emergencies?

The tree service company should be fully-equipped to handle emergencies in case something goes wrong while they are working on your property. Ask them their protocol on dealing with emergency situations. This includes having the necessary equipment and knowledge to handle unexpected situations such as fallen trees or power lines, as well as having proper insurance and liability coverage in case of any accidents.


How Will You Communicate?

Last but not least, communication is crucial. Make sure the tree service company you choose is easy to communicate and work with. You should also ask them about their methods of communication.


Ask if they have a dedicated office person who can answer any questions and coordinate with you regarding scheduling, updates, or any concerns that may arise. It is also helpful to inquire about their preferred mode of communication, whether it be through email or phone calls, and who will be the main point of contact for you.


This will ensure that there is clear and effective communication between both parties during the tree service project.  So, it is necessary to have a discussion about this aspect before hiring a Grand Rapids tree service.  With proper communication, you can stay informed and involved in the process, leading to a successful and satisfactory outcome.



A Grand Rapids tree service employee proudly standing in front of a Tree Fish truck


Now It’s Time to Start Hunting!

You now have ten key questions to ask any tree service company before hiring them. By asking these questions, you can ensure that you choose a company that is trustworthy, reliable and has a good reputation. Don't get stumped, be proactive, and take control of the situation. Choose wisely, and your property will thank you.


If you are at all curious about how we perform our services in tree removal, tree trimming and pruning, stump removal, land clearing, emergency tree services, and fertilization please visit our web pages on the topics! You can also always get a free estimate from Tree Fish by filling out our online form or calling us at (616) 277- 7164.


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